1. Payment may be by secure credit card transaction.
  2. Delivery is by Carrier via Fed Ex or UPS.
  3. Any orders placed after 15.00 may not be despatched until the following working day.
  4. VAT is charged at the prevailing rate (20%) unless otherwise specified.
  5. Your details will be stored on a computer according to the terms of the Data Protection Act 1984.
  6. All goods remain the property of this company until payment is made in full.
  7. We reserve the right to refuse to supply goods.
  8. Delivery, please allow 28 days for delivery, delivery charge will depend on goods ordered.
  9. We can take payment by Visa, Mastercard, Switch, and Paypal. For exchange you will need to supply a copy of your receipt. If the goods are found to be defective we will send a replacement within 28 days.
  10. We reserve the right to change any advertised price before you place an order.
  11. All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
  12. Payment can be made by Visa, Mastercard, Switch, and Paypal. Payment will be debited from your account before the dispatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.
  13. We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties.
  14. If you are not entirely satisfied with your purchase, you can return it within fourteen days of the despatch date with your receipt, providing it is unopened.
  15. Goods are not sold on a trial basis.
  16.  Returns will only be accepted if the original packaging are fully intact and is in a resellable condition. We cannot accept returns where labels have been removed or products have been fitted. In the case of a product broken during transportation, please send a photo to info@aluspec.co.uk

  17. Claims for damage, non-functionality and mis-shipping must be made within seven days of receipt.
  18. You are responsible for ensuring safe delivery of the returned item.
  19. Reserve the right to amend these Terms and Conditions at any time.
  20. These Terms and Conditions do not affect consumer statutory rights.

Specialist suppliers of architectural hardware to the aluminium door and window sector.

For larger orders please contact Aluspec directly or apply for a trade account.

01746 764846